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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jim Alford

June 28, 2024

5  out of  5
rating by Jim Alford
"They saved me a significant amount of money on my home and auto policies, with better coverage than other providers, that no one else could come close to. The customer service has been outstanding as well."
We responded:
"We are so thrilled to be helping you and your lovely family with your insurance needs and to save you money in the process. We pride ourselves on outstanding customer service and are glad to hear that we are exceeding those expectations for you! "
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Ryan Hall

June 26, 2024

5  out of  5
rating by Ryan Hall
"I have been a State Farm customer for almost 30 years. I have to say Jason Ruiz has the best office by far of all that I have used all over the country. I recently switched to his office and Jason and his staff have been nothing but VERY helpful and have gone out of their way to answer any questions I have had (even when it wasn't for insurance, just being great people!). If you don't have Jason as your insurance agent I can't recommend him highly enough here is an extra star just because 5 doesn't do them justice. Thank you!!"
We responded:
"Thank you so much for your kind words and for being a loyal State Farm customer for nearly three decades! We're thrilled to hear that you've had such a positive experience with our office. My team and I are dedicated to providing exceptional service, and it's incredibly rewarding to know we've made a difference. Thanks again for your recommendation and support! -Jason"
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Taylor Niggle

June 25, 2024

5  out of  5
rating by Taylor Niggle
"We have loved working with Jason and Katie. They have definitely upgraded our insirance experience - and we highly recommend them to our family and friends. You won’t regret it!"
We responded:
"Taylor, your amazing review is much appreciated! I'm thrilled that Katie and I have provided you with a top-notch insurance experience. Your support and recommendation of our services to your family and friends means the world. If you ever need further assistance, we're always here for you! -Jason"
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Nicole Dickson

June 25, 2024

5  out of  5
rating by Nicole Dickson
"Jason and Katie are amazing! They always respond to any questions or concerns immediately. The couple times we have had to file a claim, they checked on us throughout the process and made sure we were being taken care of. We appreciate their personal touch and exceptional customer service so much! Thank you Ruiz team!"
We responded:
"Thank you for sharing your positive experience. We're delighted to hear that we are always looking for great options for you. Your satisfaction means a lot to us. Thank you again for your kind words. We look forward to continuing to provide you with excellent service! -Jason "
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Nicole Elam

June 25, 2024

5  out of  5
rating by Nicole Elam
"Jason and Katie are amazing, always looking for the best options for me."
We responded:
"Thank you for the kind words and trusting us to take care of your auto, home and personal insurance needs."
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Steven Gautier

June 25, 2024

5  out of  5
rating by Steven Gautier
"Great service and great people!"
We responded:
"Steve, thank you for your review of Jason Ruiz State Farm."
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John David Scozzaro

June 25, 2024

5  out of  5
rating by John David Scozzaro
"Great Agent. I switched to Jason a little over a year ago and have been very happy with him and his team."
We responded:
"Thank you, John, for your fantastic 5-star review. Our local State Farm team appreciates your feedback, and we love hearing from our customer"
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Mary Rosales

June 25, 2024

5  out of  5
rating by Mary Rosales
"Highly recommend! Jason and Katie they are absolute pros. For your business and/or home needs, give them a call."
We responded:
"Thank you Mary."
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Dreux flaherty

June 25, 2024

1  out of  5
rating by Dreux flaherty
"This is an absolutely horrible experience. After many years, our costs keep rising and we had two companies get competing bids.. We compared all policies and the coverage was similar. I called Katie to see if they could look at lowering our costs. She was not only rude she demanded to see all details of competing quotes. I told her no we have compared coverage and we would simply like to see if you could do better. She said we will NOT do that. I told her we would be sending in our termination and she said she was “good with that”. Never have I dealt with such arrogance after 20 years of being a customer. “."
We responded:
"Dreux - I apologize that you had an unpleasant experience with our office. That is not the way we like to conduct business. We truly value your long term relationship with our office."
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Zakir Chotani

June 24, 2024

1  out of  5
rating by Zakir Chotani
"I had an unfortunate experience with this team, as they displayed a lack of competence in handling my case. After escalating the issue to StateFarm's customer service, it took over a month to resolve what should have been a straightforward matter. The team communicated with a sense of entitlement and failed to follow up on my open requests unless if I reached out to them (every follow up). If you are a StateFarm client, I recommend considering a different agent."
We responded:
"Zakir - we certainly value your time and your business. We are sorry that your specific case is taking longer than expected to resolve. My team has been proactively working with the corporate team on this. We will contact you directly again."
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Amarendra Alluri

February 28, 2024

5  out of  5
rating by Amarendra Alluri
"Very professional and exceptional Customer Service provided by Jason and Katie, I would highly recommend Jason Ruiz State Farm Insurance services."
We responded:
"Thank you so much for your kind words about our insurance agency and exceptional customer service. We are honored to help you with your commercial business and personal insurance needs. "
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Asif Ahmed

August 28, 2023

5  out of  5
rating by Asif Ahmed
"Always there when I need Jason and Katie"
We responded:
"Asif, thank you for your review of Jason Ruiz State Farm. "
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joseph mitchell

April 5, 2023

5  out of  5
rating by joseph mitchell
"The team at Jason Ruiz Location took great care of me. Insurance Is insurance, but what made this location stand out is the customer service and personal care I received."
We responded:
"Thank you, Joseph, for the fantastic 5-Star review. Our local State Farm team appreciates your feedback, and we love hearing from our customers. "
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Anna Bauer

February 1, 2023

5  out of  5
rating by Anna Bauer
"I highly recommend Jason Ruiz for all your Insurance needs. Great service and friendly staff!"
We responded:
"Thank you, Anna, for the fantastic 5-Star review. Our local State Farm team appreciates your feedback, and we love hearing from our customers. We’re glad we could help you with your insurance needs. We pride ourselves in providing our customers with outstanding customer service and creating a friendly environment. We are excited to help you in the future. Jason Ruiz"
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Christa Eckman

November 15, 2022

5  out of  5
rating by Christa Eckman
"Jason and his team have been a pleasure to work with over the years. I hold a policies for both business and personal."
We responded:
"Thank you, Christa, for the fantastic review. Our local State Farm team appreciates your feedback, and we love hearing from our customers. We’re glad we’ve been able to help you with your business insurance and personal plans over the years. Thank you for being a loyal customer! Our team loves helping our Good Neighbors. We look forward to working with you in the future. Jason Ruiz"
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Silas Baker

November 14, 2022

5  out of  5
rating by Silas Baker
"Highly recommend! The Ruiz team have always been there for my family and I when needed. They are great communicators and easy to work with."
We responded:
"Thank you, Silas, for the fantastic 5-Star review. Our local State Farm team appreciates your feedback, and we love hearing from our customers. We’re glad we could help you and your family with your insurance needs. We aim to make the process as simplified as possible for you. We look forward to working with you in the future. Jason Ruiz"
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Jeanie Vandaveer Drake

September 6, 2022

5  out of  5
rating by Jeanie Vandaveer Drake
"EXCEPTIONAL! Jason and Katie provide great service - easy to reach, quick response, very personable, knowledgeable and helpful, give you State Farm's best prices in industry for your needs and offer many services. Highly recommend!"
We responded:
"Thank you for the kind words and trusting us to take care of your auto, home and personal insurance needs."
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Raymond Mcardle

May 4, 2022

5  out of  5
rating by Raymond Mcardle
"Great service over phone to change policy."
We responded:
"Thanks Ray! We are happy to be able to quickly assist you with your policy adjustments. If you need anything else just call, text, email or stop by!"
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Christian Rivera-Perez

February 24, 2022

5  out of  5
rating by Christian Rivera-Perez
"We know Jason and Katie for several years. They are an amazing couple, always quick to greet you with kindness and warmth. I was with a different insurance company for 7 years and almost every year or so I would contact Jason and Katie to compare pricing and coverage. Not once I felt I was bothering them. Finally, this year is the year. We left the other insurance company (after a crazy increase in premiums) and are part of Jason and Katie's State Farm family. Thank you Katie for working with me to find what is best for my family!"
We responded:
"Thank you for your kind words! We are so happy to know your family and help you with your insurance. We look forward to taking care of you and continuing to help you make the best decisions to protect your family."
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Shawna Jackson

July 27, 2021

5  out of  5
rating by Shawna Jackson
"Jason and Katie are professional, knowledgeable and always provide excellent customer service. I would absolutely recommend their agency to family and friends."
We responded:
"Thanks for your kind words! We appreciate your kind referrals."
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Lyndsay Clowdus

July 24, 2021

5  out of  5
rating by Lyndsay Clowdus
"Very quick and responsive!! Always available when needed."
We responded:
"Thank you for your kind words! We appreciate your family."
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Elizabeth Bird

July 24, 2021

2  out of  5
rating by Elizabeth Bird
"Premium for one bedroom apt $588? When the average in TX through StateFarm is $252? $45 a month? What the what? I’m not only disputing this premium, I’m filing a complaint with TDI as I’ve now spent 45 minutes on hold being transferred repeatedly between representatives who have no information whatsoever, and can only transfer you to someone who can further assist. This “Jason Ruiz” character, I mean is he real? Over persistent to collect payment and nowhere to be found when I have a legitimate inquiry about my policy. I’m very frustrated. Of all the headache the past year has brought on this is infuriating and completely inconsiderate, unprofessional, shady business tactics, misleading, I feel duped. Bait and switched. Lied to. False advertising. Target. Swindled. 13:11 min “all customer representatives are busy please remain in the line.”"
We responded:
"Thank you for your feedback! I would be happy to discuss your coverage and premium with you. Please call my office at 972-378-1024."
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Stephanie Spaeth

June 4, 2021

5  out of  5
rating by Stephanie Spaeth
"Jason and Katie are amazing. They are always quick to respond and to make sure you have what you need. They also want to make sure that you get the best deal and the best rates. We love them!!"
We responded:
"Thank you for your kind words about servicing your family’s insurance needs. We appreciate you trusting us to take care of you and get you the best rates through State Farm!"
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Haidar AlDahan

April 30, 2021

5  out of  5
rating by Haidar AlDahan
"Very professional and helpful"
We responded:
"Thanks for letting us help you manage your insurance."
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Anna Grazia Dorazio

April 20, 2021

5  out of  5
rating by Anna Grazia Dorazio
"Jason and Katie are highly recommend by myself, the company I work for and the company owner. They have been incredibly helpful in switching all of the personal, vehicle, ranch, liability, personal property and even minor policies. They service is like nothing I have ever experienced-OUTSTANDING! Answer basically night and day-they CARE and they help making the right decisions yet keep the prices way below all other competitors! I am very satisfied. They have earned a big account through us through hard work! We highly recommend them! Thank you!"
We responded:
"We appreciate your kind words and trust in allowing us to help you to manage your policies and keep things organized for you. Thank you!"